AdolFF
25th December 2006, 09:37 AM
Hello. I'm very interesting which support do you provide for your customers? I'm reseller. I have reseller account with www.********.biz (http://www.********.biz). They provide indoors support fo0r my customers and I have never been worry about providing support for my customers. But I have heard that there are
a third-party support over there. What is more profitable indoors support or third-party support?
What do you run or prefer?
lavrentiy
26th December 2006, 01:13 PM
I think there are advantges and disadvantages of using outsource. It's very cheap but not always reliable.
akme-color
15th January 2007, 01:35 PM
I think there are advantges and disadvantages of using outsource. It's very cheap but not always reliable.
Yes, it's cheap but you know sometimes it's very suitable. For example Indians work good.
SomeOne
17th January 2007, 09:47 AM
Hello
I think that inhouse supoport is better.
lavrentiy
20th January 2007, 10:40 AM
Hello
I think that inhouse supoport is better.
Without any doubts.
ganz77
7th February 2007, 10:24 AM
Surely, an in-house support.
Floris
7th February 2007, 10:58 PM
I try to answer the questions I can :)
SomeOne
16th February 2007, 09:17 AM
Inhouse support is quite good. But I know some companies which provide good support (outsoursing). I think that both variants are good to go with.
ganz77
19th February 2007, 10:38 AM
Inhouse support is quite good. But I know some companies which provide good support (outsoursing). I think that both variants are good to go with.
Which outsourcing companies would you recommend to use?
Sortic
26th June 2007, 11:16 AM
If ********.biz do offer inhouse support it means that you have just promote your own business.
How much does it cost?